Your Computer’s Trusted Platform Module Has Malfunctioned errors and what causes themHow to Fix Your Computer’s Trusted Platform Module Has Malfunctioned Error?1 Method. Clear TMPMethod 2. Connect to Your School or Company’s VPNMethod 3. Prepare TMPMethod 4. Disable ADAL and Turn on MFAMethod 5. Reconnect Your Work or School AccountMethod 6. Disable Hyper-VMethod 7. Power-Cycle Your ComputerMethod 8. Update or Reinstall TMP 2.0 DriverMethod 9. Enable TMP in BIOS

The error usually arises due to problems associated with Trusted Platform Module (TMP) which is a chip that is used to provide hardware-based and security-related services, such as performing cryptographic operations, storing cryptographic keys, certificates, authenticating platform device, and others. This module is essential for file encryption software like Microsoft BitLocker, email clients like Outlook, various VPNs, Windows security, protection and enforcement of license keys used on device and more. You can learn more about TMP on Microsoft’s documentation. The said Teams or Outlook TMP issue typically appears with additional problem information, including error code, correlation ID, timestamp, link to more information on Microsoft website, and server message. Typical error codes and related server message examples are listed below.

Error code 80090016: Keyset does not exist;Error code 80090030: The device that is required by this cryptographic provider is not ready for use;Error code 80090034: Encryption failed;Error code 80090311: No authority could be contacted for authentication. We can’t sign you in with this credential because your domain isn’t available. Make sure your device is connected to your organization’s network and try again. If you previously signed in on this device with another credential, you can sign in with that credential.

The said issue can be fixed using a variety of methods; after an extensive research, we have gathered all methods we could find and described them in detail in this guide. We have included all methods that users reported as successful when trying to fix Your Computer’s Trusted Platform Module Has Malfunctioned error.

Method 2. Connect to Your School or Company’s VPN

Some users confirmed that logging into your school or company’s Virtual Private Network (VPN) fixed the issue. This can be due to security configurations in your school or work environment. If using a VPN isn’t something that’s required by your education institution or work environment, skip this step.

Method 3. Prepare TMP

Method 4. Disable ADAL and Turn on MFA

Many users confirm that this specific method works to fix Your Computer’s Trusted Platform Module Has Malfunctioned 80090030 since Outlook prefers Multi-Factor Authentication (MFA) enabled and Active Directory Authentication Library (ADAL) disabled. Here’s how to apply this fix:

Method 5. Reconnect Your Work or School Account

This method helps to fix the error if your account is related to work or school account.

Method 6. Disable Hyper-V

You can disable Microsoft’s hardware virualization product, known as hypervizor Hyper-V to fix Your Computer’s Trusted Platform Module Has Malfunctioned on Windows 10 or 11.

Method 7. Power-Cycle Your Computer

This is a user-confirmed method to fix Your Computer’s Trusted Platform Module Has Malfunctioned error. It is very simple to perform the power cycle on your computer. All you need to do is turn off your PC completely, then unplug the power cord and wait for around 30 seconds, then plug the cord back in and start your computer as usual.

Method 8. Update or Reinstall TMP 2.0 Driver

Use this method to update TMP 2.0 on Windows and resolve Your Computer’s Trusted Platform Module Has Malfunctioned issue.

Method 9. Enable TMP in BIOS

Use this method as last resort if none of the above-mentioned methods worked. You may want to open this article via your phone first to see instructions because you won’t be able to access them from BIOS mode. NOTE #1. The TMP settings might be placed in a different area in your BIOS. You may also find it in Advanced/Computer Configuration. In this case, you need to change AMD fTMP switch setting to AMD CPU fTMP. NOTE #2. If you can’t locate these settings, try to look them up on your computer’s manufacturer’s website. If you can’t find them in a location specified by your PC’s manufacturer, you need to go to your computer’s manufacturer’s (such as ASUS, Lenovo, Dell, HP) website and download BIOS update from there. You will need to install it according to instructions provided by the manufacturer. Then you can follow the steps provided in Method #8 to enable TMP. These are all of the known methods that can be used to fix Your Computer’s Trusted Platform Module Has Malfunctioned error 80090016, 80090030, 80090034 or 80090311. If you have discovered another way to solve this issue, you’re welcome to share it with our community in the comments section below.